Your appointments are very important to me. Your appointment is reserved especially for you and, while we understand that sometimes schedules adjustments are necessary, I respectfully request at least 48 hours’ notice for cancellations or re-schedules.
Please understand that when you forget or cancel your appointment without giving enough notice, I miss the opportunity to fill that appointment time, and clients on my waiting list miss the opportunity to receive services. I will confirm your appointment with you in advance because we know how easy it is to forget an appointment you booked months ago.
Since the services are reserved for you personally, a cancellation fee will apply if you fail to give at least 48 hours’ notice that you will not be able to make your appointment.
The cancellation policy gives us the time to inform our standby guests of any availability and my schedules filled. My aim is to provide you with an excellent level of service and my policy help to achieve this.
Thank you for your understanding,